Interviewing Skills

Course Aims

This one-day workshop concentrates on defining the required skill sets, finding candidates, pre-interview preparation, developing questions and their value, and interview techniques that get specific, behavior-based examples of past performance.

Who Should Attend?

Managers and supervisors, present and aspiring, who want to become more effective in preparing, conducting and evaluating interviews.

Course Outline

• Introduction and Course Overview
• Determining the Skills You Need
• Finding Candidates
• Advertising Guidelines
• Screening CVs
• Interviewing Barriers
• Non Verbal Communication
• Types of Questions
• Traditional vs Behavioral Interviews
• Listening for Answers
• Difficult Applicants
• Interview Preparation and Format
• A Personal Action Plan

Duration

1 day for up to 12 delegates