10 Steps to implementing an effective system:
Step 1: Identify a Clear Business Need ✔
Step 2: Recognise your learning and performance processes ✔
Step 3: Have a Person with Clear Responsibility and Time for the Project ✔
Step 4: Understand your customisation requirements ✔
Step 5: Set realistic timelines; think through potential issues ✔
Step 6: Budget for the entire project ✔
Step 7: Encourage key staff to support the project (attend the workshop) ✔
Step 8: Pilot: use a phased approach and test before going live ✔
Step 9: Ensure you test before going live ✔
Step 10: Encourage and support your users! ✔